Services

Planning, expanding or maintaining a network is a timeconsuming affair, demanding much attention and energy – energy you can often better spend servicing and attracting customers. ADVA Optical Networking, together with trusted partners, eases the burden of operating high-performance fiber networks. Our range of professional services lets you outsource everything from designing new builds to 24/7 technical support. However, as a modular services portfolio, it’s possible to lean on us for as much or as little assistance as you need.

 “We aim to give our customers an edge by offering a level of service that's faster and more effective than anyone else.”

Walter Vogelsberger, Vice President Customer Operations

DRIVERS AND CHALLENGES

Advanced network solutions often require flexible and adaptive services. Not only is it important to roll out advanced network solutions quickly and seamlessly, but also that those networks are maintained with the highest quality and superior professionalism.

KEY APPLICATIONS

• Deployment services provide experienced and competent installation, commissioning and testing.
• Training for products and solutions. Customers choose a training program from a variety of proven courses tailored to their needs and taught at their premises or in one of ADVA Optical Networking’s training centers around the globe.
• Maintenance customers choose from a full range of services including: spares management, software maintenance, remote and on-site support.
• Design services and professional program management round off ADVA Optical Networking’s service offering.

SOLUTION

ADVA Optical Networking’s service excellence offers the customer a peace of mind solution for servicing advanced networks. Industry proven service packages and flexibly configured packages match the customer’s needs. Service excellence is offered all along the network lifecycle, covering network design, deployment and maintenance. The ADVA Optical Networking service excellence is rounded off by professional product and technology training as well as industry-recognized program and project management.

FEATURES + BENEFITS

• ADVA Optical Networking, an industry-leading manufacturer, has a comprehensive knowledge of products, networks, solutions and services.
• Service packages are available throughout the world and have been chosen by leading enterprises and network operators.
• Customized service packages can be tailored to fit customer needs.
• Advanced network solutions are designed, built and maintained from a single source, eliminating multi-vendor issues.
• The ADVA Optical Networking training program delivers proven, leading product and network expertise wherever it is needed.